Effective Date: July 1, 2025
OTW Cannabis Co. (“OTW,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, retail locations, and services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name, email address, phone number
- Mailing/billing address
- Date of birth or government-issued ID (to verify age/legal status)
- Payment information
- Medical cannabis documentation (where applicable)
b. Non-Personal Information
- Browser type and device information
- IP address and geolocation
- Cookies and usage data
- Interaction with our website or marketing materials
2. How We Use Your Information
We use your information to:
- Verify legal age and identity
- Process orders and payments
- Fulfill deliveries or in-store pickups
- Provide customer support
- Send updates, offers, and marketing (with your consent)
- Comply with applicable laws and regulations
3. Sharing Your Information
We do not sell your personal information. We may share it only with:
- Service providers (e.g., payment processors, delivery services)
- Government or regulatory bodies, as required by law
- Third parties only with your explicit consent
4. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Improve your browsing experience
- Analyze website traffic and performance
- Personalize content and marketing
You can manage your cookie preferences through your browser settings.
5. Data Security
We use physical, electronic, and managerial safeguards to protect your data. While we strive to protect your information, no transmission method is 100% secure.
6. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data
- Withdraw consent or opt out of marketing
- File a complaint with a regulatory body
To make a request, contact us at: https://wa.link/f3jibu
7. Age Restrictions
Our services are intended only for individuals of legal cannabis consumption age in your jurisdiction. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect immediately upon posting. The latest version will always be available on our website.